Water damage doesn't wait. Neither should you.

The AI voice agent answers every inbound call 24/7 with a professional, natural-sounding voice trained specifically on your restoration business. It identifies the emergency type (water, fire, mold, storm), captures the caller's address, insurance information, and damage details, then immediately dispatches your on-call technician via text and app notification. The entire process runs from ring to dispatch.

Yes. The AI is trained on common insurance workflows for restoration. It can capture policy numbers, adjuster contact information, claim numbers, and insurance company details. It knows to ask the right qualification questions so your team has everything they need before arriving on site.

Unlike human receptionists who can only handle one call at a time, the AI handles many calls at once with zero hold times. During a storm surge, every caller gets an immediate, professional response. No busy signals. No voicemail.

Yes. The AI integrates with your existing business phone number — no new lines or systems needed. It can push lead data into your CRM, send dispatch notifications to your team, and sync with your calendar for non-emergency appointments. Setup takes days, not weeks.

The AI answers on the first ring, every time. Traditional answering services put callers on hold, use generic scripts, and can only take messages. The AI qualifies the emergency, captures all relevant details, and dispatches your tech — all within the same call. No callback delays. Complete notes. No hold times.

The AI is built to handle the vast majority of inbound restoration calls. For edge cases or situations requiring human judgment, it seamlessly captures the caller's information, takes a detailed message, and immediately escalates to your designated team member via call transfer, text, or app notification. The caller is never left hanging.

It's all custom built, so our team will chat with you about that.

It answers the loss call immediately and captures the details that determine urgency — water, fire or mold, the category, whether the property is occupied, and the insurance carrier — then books or escalates based on rules you set. The point is that a 2am flood call gets a live response instead of a voicemail box.

It runs intake and scheduling; a human still assigns the crew. For water damage it triages by severity and how long the water has been sitting, collects the address and access instructions, and alerts your on-call number immediately for anything that cannot wait until morning.

Yes, and that is the main reason restoration companies use it. Losses do not happen during office hours, and the first company to answer usually wins the job because the property owner is working down a list. The AI answers on the first ring at any hour — including when a storm puts three calls on the line at once, which is exactly when a human office drops them.

Yes. Mold calls usually arrive as questions rather than emergencies — is this dangerous, do I need testing first, will insurance cover it. The AI answers the common ones from your own material, captures the property details, and books the inspection instead of leaving the caller to keep searching.