Plumbing emergencies don't wait for business hours. Your customers call at 2 AM, midnight on Christmas, in the middle of a hurricane. Stakd answers every one — dispatches emergencies, schedules non-urgent jobs, never sleeps.
Built for plumbing. Emergency-aware. 24/7.
Your customer's basement is flooding at 11 PM. They call 3 plumbers. They book the first one who answers. If that's not you, you just lost a $1,500 emergency call.
average emergency plumbing ticket
of after-hours callers won't leave a voicemail
of inbound plumbing calls go unanswered
Sounds human. Routes emergencies to your on-call tech. Schedules non-urgent jobs. Books every caller.
Sounds like a real plumbing dispatcher. Knows emergency vs scheduled vs estimate. Never sleeps.
Bursts, floods, no-water calls trigger your emergency flow. Stakd texts your on-call tech immediately with caller info.
Non-emergencies get scheduled directly. Confirmation texts go out. ETA sent to the customer. You see it before you wake up.
How much you'd actually recover depends on your call volume, prices, and close rate. Run your real numbers below — conservative assumptions, no inflated promises.
We learn your services, your dispatch flow, your on-call rotation, and pricing for emergency vs scheduled.
Custom-trained on YOUR business. Emergency-aware. Plugged into your phone, calendar, and tech notifications.
Emergencies dispatched in seconds. Scheduled jobs booked. Estimates triaged. You stop missing after-hours revenue.
The difference between a $1,500 emergency and a routine service call is the first 20 seconds of the conversation. Stakd runs that triage the way a seasoned dispatcher would.
A caller who says "water is pouring out from under my sink" needs a truck tonight. A caller who says "my toilet runs a little after I flush" can wait until Thursday. Send the wrong one to the wrong slot and you either burn an emergency window on a $120 job or leave a flooding customer sitting in voicemail while your competitor's phone rings.
Stakd listens for the words that actually matter on a plumbing call — burst pipe, no water, no hot water, sewage backup, flooded basement, gas smell near the water heater, water coming through the ceiling. When it hears one, it stops booking a routine slot and runs your emergency flow instead: capture the address, the shutoff situation, and a callback number, then text your on-call tech before the caller has even hung up.
Everything else gets qualified and slotted the normal way — service type, property type, whether they're a repeat customer, and which zip they're in so you're not sending a truck 40 minutes across town for a $90 diagnostic. You decide the rules once on the discovery call. After that, the AI applies them on every call, at 2 PM and at 2 AM, the exact same way.
Two trucks rolling, one person at the desk, and three lines ringing at once. That's a normal Monday. The calls that slip through don't have to slip away.
Plumbing customers rarely call one company. They work down the list until somebody picks up, and the person who answers first usually wins the job. When a call rings out — because your dispatcher is already on another line or it's after hours — the caller is gone unless something reaches them fast.
Stakd closes that gap two ways. The AI answers calls your team physically can't get to, so most never become "missed" at all. And for anything that still slips past, a text goes out within seconds: it names your company, apologizes for the miss, and asks what's going on so the customer can describe the problem or book right there in the thread. Instead of dialing the next plumber, they're texting you back.
That text also does quiet, useful work. It gives you the caller's number and their issue in writing before anyone on your team picks up the phone, so the callback isn't cold — you already know it's a water heater in Riverdale, not a mystery voicemail you have to decode. Every recovered conversation lands in one place with the rest of your leads, tagged and ready to follow up on.
Stakd reaches back out to past customers when it's time for a water-heater flush, an annual drain cleaning, or a whole-home inspection — and books it on your calendar. Recurring visits instead of a one-time invoice, with no chasing on your end.
Big jobs — repipes, sewer line replacements, water heater swaps — rarely close on the first visit. Homeowners get busy or shop around. Stakd follows up on open estimates on a schedule you set, so quotes don't die in an inbox and warm jobs actually come back to you.
The first hard freeze buries you in frozen-pipe and burst-line calls overnight. Spring brings the sump-pump and drain-backup rush. When volume triples in a weekend, Stakd answers all of it at once — no hold music, no overwhelmed front desk, no lost jobs.
The AI voice agent is trained to recognize emergency keywords like burst pipe, flooding, sewage backup, and gas leak. When a caller describes an emergency, the AI immediately captures the situation details and can warm-transfer the call to your on-call technician's cell phone. For non-emergency after-hours calls, it books the appointment for the next available slot and sends you an instant notification with the caller's details.
No. The AI voice agent uses natural-sounding conversational AI that is trained on your specific business — your company name, services, service area, pricing ranges, and scheduling. Callers feel like they are speaking with a knowledgeable member of your team, not a generic robot or answering machine.
When a call rings through and is not answered by the AI or your team, the system automatically sends a text message to the caller within seconds. The text identifies your company, acknowledges the missed call, and gives the caller a way to describe their plumbing issue or book an appointment via text. This recovers leads that would otherwise hang up and call the next plumber.
The AI runs automated outreach to your past customers at the right intervals — reminding them about annual water heater flushes, drain cleaning, fixture inspections, and seasonal prep. It sends personalized messages via text and email, handles responses, and books the appointments directly on your calendar. This turns one-time service calls into recurring revenue without your team lifting a finger.
Yes. The AI is trained on your full service menu — residential, commercial, or both. It can qualify calls based on the type of property, the scope of the job, and your preferred routing. Commercial calls that require a different response or on-site estimate process can be routed differently than standard residential service calls.
Most plumbing companies are fully live in days — every system is 100% custom-built for your specific business. We handle the entire setup — training the AI on your business, configuring your call routing, building your follow-up sequences, and connecting to your calendar. There is no technical work on your end and no new phone system required.
Pricing is custom based on your call volume, the features you need, and the size of your operation. There are no long-term contracts. Most plumbing companies find that the system pays for itself by capturing calls that would otherwise be lost — though the exact payback depends on your call volume and job values.
A solo plumber with 50 calls/month needs a different setup than a 12-truck HVAC with 500. We don't pretend otherwise.
More calls = bigger build.
Voice, chat, SMS, Instagram — pick what fits.
Your CRM, calendar, dispatch — we wire it in.
Industry-specific scripts, multi-location, etc.
No contracts. 30-day money-back.
Pick a typical plumbing ad, play the customer, and watch our AI qualify and book the job — live, in under a minute.
Try the plumbing demo →Same done-for-you AI, tuned to how your trade actually books work.
Answers every job call and books estimates around the clock.
Books same-day repair calls before they call the next guy.
Quotes and books every odd-job request automatically.
Answers lockout calls in seconds and dispatches 24/7.
Answers, quotes, and books repairs any hour.
24/7 emergency dispatch when water and fire calls hit.
One done-for-you AI for every trade you run.
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