Burst pipe at 2 AM? Stakd already booked it.
You're under a sink and your phone rings. That call is a job going to the next company on Google.
Every call answered. More jobs booked.
For a plumbing company, Stakd Systems builds a custom AI voice and chat agent that answers emergency and routine calls and books the job. It is trained on 15+ years of sales experience. It's all custom built, so our team will chat with you about that.
Call us at (801) 441-4315 · Book a 15-min call with our team
Built for plumbing. Emergency-aware. 24/7.
After-hours emergencies are your bread and butter.
Your customer's basement is flooding at 11 PM. They call the next plumber. They book the first one who answers. If that's not you, you just lost a big emergency call.
The ticket
An emergency plumbing call is a large ticket, and it goes to whoever answers
82% call a competitor
82% of consumers say they'll call a competitor if you don't answer.
Source: CallRail, 2025.
The miss
Inbound plumbing calls go unanswered while the crew is on a job
Stakd answers at 2 AM.
Sounds human. Routes emergencies to your on-call tech. Schedules non-urgent jobs. Books more callers.
Built for emergencies + everyday.
1-ring answer, 24/7
Sounds like a real plumbing dispatcher. Knows emergency vs scheduled vs estimate. Never sleeps.
Emergency dispatch built in
Bursts, floods, no-water calls trigger your emergency flow. Stakd texts your on-call tech immediately with caller info.
Books on your calendar
Non-emergencies get scheduled directly. Confirmation texts go out. ETA sent to the customer. You see it before you wake up.
What missed emergency calls cost
The call goes to someone else
You're on a job. If you don't pick up, that caller is already dialing the next company.
After hours is a dead line
Evenings, weekends, and holidays are when a lot of people finally have time to call. Voicemail doesn't book the job.
A ready lead goes cold
They reached out because they want it done. Waiting until you're free is long enough to lose them.
Results depend on your call volume, your prices, and your close rate. Run your numbers.
Three steps. We do all the work.
15-minute discovery call
We learn your services, your dispatch flow, your on-call rotation, and pricing for emergency vs scheduled.
We build your plumbing AI
Custom-trained on YOUR business. Emergency-aware. Plugged into your phone, calendar, and tech notifications.
Every call gets answered
Emergencies dispatched. Scheduled jobs booked. Estimates triaged. You stop missing after-hours revenue.
It knows a burst pipe from a dripping faucet.
The difference between a $1,500 emergency and a routine service call is the first 20 seconds of the conversation. Stakd runs that triage the way a seasoned dispatcher would.
A caller who says "water is pouring out from under my sink" needs a truck tonight. A caller who says "my toilet runs a little after I flush" can wait until Thursday. Send the wrong one to the wrong slot and you either burn an emergency window on a $120 job or leave a flooding customer sitting in voicemail while your competitor's phone rings.
Stakd listens for the words that actually matter on a plumbing call — burst pipe, no water, no hot water, sewage backup, flooded basement, gas smell near the water heater, water coming through the ceiling. When it hears one, it stops booking a routine slot and runs your emergency flow instead: capture the address, the shutoff situation, and a callback number, then text your on-call tech before the caller has even hung up.
Everything else gets qualified and slotted the normal way — service type, property type, whether they're a repeat customer, and which zip they're in so you're not sending a truck 40 minutes across town for a $90 diagnostic. You decide the rules once on the discovery call. After that, the AI applies them on every call, at 2 PM and at 2 AM, the exact same way.
The call you can't take still turns into a booked job.
Two trucks rolling, one person at the desk, and three lines ringing at once. That's a normal Monday. The calls that slip through don't have to slip away.
Plumbing customers rarely call one company. They work down the list until somebody picks up, and the person who answers first usually wins the job. When a call rings out — because your dispatcher is already on another line or it's after hours — the caller is gone unless something reaches them fast.
Stakd closes that gap two ways. The AI answers calls your team physically can't get to, so most never become "missed" at all. And for anything that still slips past, a text goes out: it names your company, apologizes for the miss, and asks what's going on so the customer can describe the problem or book right there in the thread. Instead of dialing the next plumber, they're texting you back.
That text also does quiet, useful work. It gives you the caller's number and their issue in writing before anyone on your team picks up the phone, so the callback isn't cold — you already know it's a water heater in Riverdale, not a mystery voicemail you have to decode. Every recovered conversation lands in one place with the rest of your leads, tagged and ready to follow up on.
Turn one-off calls into repeat customers and signed estimates.
Maintenance-plan outreach
Stakd reaches back out to past customers when it's time for a water-heater flush, an annual drain cleaning, or a whole-home inspection — and books it on your calendar. Recurring visits instead of a one-time invoice, with no chasing on your end.
Estimate follow-up
Big jobs — repipes, sewer line replacements, water heater swaps — rarely close on the first visit. Homeowners get busy or shop around. Stakd follows up on open estimates on a schedule you set, so quotes don't die in an inbox and warm jobs actually come back to you.
Seasonal surge prep
The first hard freeze buries you in frozen-pipe and burst-line calls overnight. Spring brings the sump-pump and drain-backup rush. When a weekend surge hits, Stakd answers the calls at once — no hold music, no overwhelmed front desk.
Everything you need to know.
The AI voice agent is trained to recognize emergency keywords like burst pipe, flooding, sewage backup, and gas leak. When a caller describes an emergency, the AI immediately captures the situation details and can warm-transfer the call to your on-call technician's cell phone. For non-emergency after-hours calls, it books the appointment for the next available slot and sends you an instant notification with the caller's details.
No. The AI voice agent uses natural-sounding conversational AI that is trained on your specific business — your company name, services, service area, pricing ranges, and scheduling. Callers feel like they are speaking with a knowledgeable member of your team, not a generic robot or answering machine.
When a call rings through and is not answered by the AI or your team, the system automatically sends a text message to the caller. The text identifies your company, acknowledges the missed call, and gives the caller a way to describe their plumbing issue or book an appointment via text. This recovers leads that would otherwise hang up and call the next plumber.
The AI runs automated outreach to your past customers at the right intervals — reminding them about annual water heater flushes, drain cleaning, fixture inspections, and seasonal prep. It sends personalized messages via text and email, handles responses, and books the appointments directly on your calendar. This turns one-time service calls into recurring revenue without your team lifting a finger.
Yes. The AI is trained on your full service menu — residential, commercial, or both. It can qualify calls based on the type of property, the scope of the job, and your preferred routing. Commercial calls that require a different response or on-site estimate process can be routed differently than standard residential service calls.
Most plumbing companies are fully live in days — every system is 100% custom-built for your specific business. We handle the entire setup — training the AI on your business, configuring your call routing, building your follow-up sequences, and connecting to your calendar. There is no technical work on your end and no new phone system required.
It's all custom built, so our team will chat with you about that.
Yes, and triage is the important part. A burst pipe and a dripping faucet cannot go in the same queue, so the AI asks whether water is actively flowing, whether the shutoff has been found, and whether there is damage — then escalates true emergencies to your on-call phone immediately and books everything else into the normal schedule.
Every quote is custom. Here's why.
A solo plumber with 50 calls/month needs a different setup than a 12-truck HVAC with 500. We don't pretend otherwise.
More calls = bigger build.
Voice, chat, SMS, Instagram — pick what fits.
Your CRM, calendar, dispatch — we wire it in.
Industry-specific scripts, multi-location, etc.
No contracts. Month to month.
Watch the AI work a real plumbing lead
Pick a typical plumbing ad, play the customer, and watch our AI qualify and book the job — live.
Try the plumbing demo →Related industries we serve
Same done-for-you AI, tuned to how your trade actually books work.
AI for Electricians
Answers every job call and books estimates around the clock.
AI for Appliance Repair
Books same-day repair calls before they call the next guy.
AI for Handyman Services
Answers every odd-job request.
AI for Locksmiths
Answers lockout calls in seconds and dispatches 24/7.
AI for Garage Doors
Answers, quotes, and books repairs any hour.
AI for Restoration
24/7 emergency dispatch when water and fire calls hit.
AI for Home Services
One done-for-you AI for every trade you run.
Stop sending customers to your competition at 2 AM.
Book a free 15-minute call. We'll show you a live demo and quote your plumbing AI build.
Free. No credit card.