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AI for Med Spas

Every Instagram DM gets a reply, and more of them book.

You're with a client and the phone rings. That call is a consult going to the next spa on Google.

Every call answered. More jobs booked. Med spa inquiries come from Instagram, TikTok, web chat, phone, and walk-ins. Your team can't keep up. Stakd does. Books consults, answers treatment questions, even runs your pre-treatment intake.

Call us at (801) 441-4315 · Book a 15-min call with our team

Built for med spas. Multi-channel. Treatment-aware.

The problem

Med spa inquiries come from everywhere — and most go ignored.

DMs pile up. Web chats time out. Phone goes to voicemail. The lead who asked about Botox at 9 PM ends up at your competitor's spa instead.

The client

One med spa client is a long run of visits, and it starts with this inquiry

The DMs

A DM that sits unanswered is a booking that goes somewhere else.

The reply

Replying while they're still interested is what turns a DM into a booking

Stakd replies on every channel.

Instagram DM, TikTok, web chat, SMS, phone. Same AI. Treatment-aware. Books consults.

What it does

Built for the modern med spa.

Replies on every channel

Instagram, TikTok, web chat, SMS, phone, email — all answered by the same AI. Knows your treatment menu and pricing.

Books consults 24/7

Qualified leads land on your calendar. With the right provider. With the right pre-treatment instructions.

Runs intake automatically

Pre-consult forms, medical history, treatment preferences — collected before the client walks in. Saves your front desk hours.

The math

What ignored DMs cost

The call goes to someone else

You're on a job. If you don't pick up, that caller is already dialing the next company.

After hours is a dead line

Evenings, weekends, and holidays are when a lot of people finally have time to call. Voicemail doesn't book the job.

A ready lead goes cold

They reached out because they want it done. Waiting until you're free is long enough to lose them.

Results depend on your call volume, your prices, and your close rate. Run your numbers.

How we set it up

Three steps. We do all the work.

STEP 1

15-minute discovery call

We learn your treatments, packages, pricing, providers, and how you'd want each channel handled.

STEP 2

We build your med spa AI

Custom-trained on YOUR services. Plugged into Instagram, TikTok, your website, phone, and calendar.

STEP 3

Bookings stack up

Every DM replied to. Every web chat answered. More booked. Every phone call captured. Your team focuses on treatments.

Pricing

Every quote is custom. Here's why.

A solo plumber with 50 calls/month needs a different setup than a 12-truck HVAC with 500. We don't pretend otherwise.

Call volume

More calls = bigger build.

Channels

Voice, chat, SMS, Instagram — pick what fits.

Integrations

Your CRM, calendar, dispatch — we wire it in.

Build complexity

Industry-specific scripts, multi-location, etc.

No contracts. Month to month.

Questions

Everything med spa owners ask.

After a form fill, ad inquiry, or missed call, the AI reaches out via SMS and voice, day or night, while the prospect is still excited and in the buying mindset. Med spa clients are impulse-driven — the window between interest and lost interest is short. Most med spas follow up the next morning. By then, the impulse has faded and the lead is gone.

The AI runs a multi-touch confirmation sequence — 72 hours before, 24 hours before, and 2 hours before the appointment — via both SMS and voice. If a client confirms they can't make it, the AI triggers a rebooking workflow. If a no-show is confirmed, the AI reaches out to reschedule. This dramatically reduces revenue lost to empty chairs.

Yes. The AI manages the full membership lifecycle — from initial offer after a client's first visit, to monthly nurture, to renewal reminders, to lapsed member win-back at 60, 90, and 180 days. Membership clients spend more per visit and rebook at higher rates.

Yes. We integrate with Vagaro, Mangomint, Boulevard, Aesthetic Record, and most other med spa and aesthetics practice management systems. The AI books directly into your existing system so your front desk sees every appointment in the same place they already work.

We typically have med spas live in days — every system is 100% custom-built for your specific business. We train the AI on your specific services, pricing, providers, hours, and booking preferences. You review and approve the AI's responses, then we go live. Most med spa owners are surprised at how naturally the AI handles aesthetic-specific conversations.

Then this is critical. You're paying for every lead those ads generate. If someone fills out a form for your Botox special at 9pm and your team follows up at 10am the next day, that lead has already cooled off or booked elsewhere. The AI responds day or night — and converts that ad spend into actual bookings instead of wasted budget.

It's all custom built, so our team will chat with you about that. Book a free demo and we'll build a custom quote. See what answering services cost.

It books and pre-qualifies consultations — it does not give clinical advice, and it should not. The AI answers questions about what you offer, pricing, downtime and scheduling, screens for the obvious disqualifiers you define, and gets the consultation on the calendar. Anything clinical is routed to your provider.

Yes. It collects intake details ahead of the appointment — contact information, what the client is coming in for, how they heard about you, and any forms you need completed — so the client arrives ready and your front desk is not doing data entry between treatments. Medical history and consent still go through your own compliant forms, not the AI.

See it on your business

Watch the AI work a real med spa lead

Pick a typical offer, play the client, and watch our AI qualify and book the appointment — live.

Try the med spa demo →

Related industries we serve

Same done-for-you AI, tuned to how your trade actually books work.

Keep reading

Get started

Stop losing clients to faster spas.

Book a free 15-minute call. We'll show you a live demo and quote your med spa AI build.

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