The case goes to the firm that answers first.

No — and that is by design. The AI handles intake only. It identifies the matter type, captures the facts you need to evaluate a case, screens for conflicts and basic eligibility, and books a consultation with an attorney. It is scripted to never interpret the law, never predict an outcome, never quote settlement value, and never imply an attorney-client relationship has formed. When a caller pushes for advice, it explains that the attorney will address that at the consultation.

Because the prospect is shopping under stress and rarely calls just one firm. In personal injury, a single signed case can be worth five, six, or seven figures in fee — and studies of legal intake consistently show most callers who hit voicemail simply dial the next firm and never call back. The firm that answers first and sounds competent usually signs the client. The AI makes sure that firm is always yours, even after hours, during a hearing, or when the front desk is already on another line.

We script the qualifying questions with you per practice area. For a PI matter it might confirm the incident date and statute window, whether the caller was injured and treated, whether fault is clear, and whether they've already signed with another firm. For family law it captures county of filing, whether children are involved, and urgency. The AI collects only the facts your attorneys need to decide whether to take the consult — it never assesses the merits or gives an opinion. Callers outside your practice areas are politely declined or referred per your rules.

Most intake calls come in exactly when your office is closed — nights after an accident, weekends after an arrest. The AI answers in one ring, sounds like a trained intake specialist, captures the matter, and books the consultation directly onto your calendar. If you define certain situations as time-sensitive (a fresh arrest, a restraining-order emergency), it can immediately text or warm-transfer the on-call attorney. Everyone else gets a confirmed appointment and an intake text, instead of a voicemail you'd return Monday.

Yes. We integrate with Clio, MyCase, Filevine, Lawmatics, and most other case management and intake platforms, plus your attorneys' calendars. New leads and booked consultations land in the system your team already uses, with the intake notes attached — no double entry and no leads sitting in a separate inbox.

Then intake is where your money leaks. Legal keywords are some of the most expensive clicks in any market, and a single PI lead can cost hundreds of dollars. If that hard-won call rings out to voicemail because the office is closed or every line is busy, you paid for the lead and handed it to a competitor. The AI answers 100% of those calls, qualifies them, and books the consult — protecting the ad spend you already committed and lifting your cost per signed case.

Pricing is custom based on your call and lead volume, the practice areas you want covered, and the integrations you need. We don't publish one-size-fits-all pricing because a two-attorney estate practice and a high-volume PI firm have very different needs. Book a free demo and we'll build a quote for your firm. For most firms, recovering a single missed case pays for the system many times over.