Your team is in exam rooms, restraining a wiggly Lab, and prepping a dental. Meanwhile the phone rings off the hook — and every new-client call that hits voicemail just dials the clinic down the road. Stakd answers every one, books the appointment, and never gives medical advice.
Built for veterinary clinics. Custom-trained on your appointment types and protocols.
Your CSRs can't be on the phone and checking in a waiting room of anxious pets at the same time. So calls hit hold, then voicemail. A first-time pet owner won't wait — they call the next clinic, and that lifetime of wellness visits, vaccines, dentals, and surgeries goes with them.
lifetime value of one new client across years of care
clinic calls go unanswered or to voicemail during busy hours
most callers won't wait on hold — a new client just calls elsewhere
Sounds human. Knows your appointment types. Books the visit. Even after close. And never steps into medical advice.
1-ring pickup, warm and human. Handles new-client intake, knows the difference between a wellness visit, a vaccine appointment, and a refill request.
Collects owner, pet, species and reason, books the correct visit type and duration, then texts a confirmation and your new-patient form link. Reschedules too.
No diagnosing, no medical advice — ever. Anything clinical or possibly urgent follows your protocol: book it, route it, or deliver your after-hours instructions.
How much you'd actually recover depends on your call volume, prices, and close rate. Run your real numbers below — conservative assumptions, no inflated promises.
We learn your appointment types, hours, service area, pricing ranges, and exactly how you want after-hours and emergencies handled.
Custom-trained on YOUR practice, wired into your phone, website, and scheduling — with hard limits so it never touches medical advice.
New clients booked. Refills and routine questions handled. Front desk free to be present with the pet in the room.
A single-doctor clinic with 200 calls a week needs a different build than a four-doctor animal hospital with surgery and exotics. We don't pretend otherwise.
No — and that's by design. The AI handles scheduling, new-client intake, routine logistics, and questions about hours, services, and pricing ranges. The moment a caller describes a symptom or asks anything clinical — vomiting, limping, "is this an emergency," a medication question — it stops, never offers an opinion, and follows your protocol: book the soonest appropriate appointment, route to a team member, or for after-hours emergencies direct them to your on-call line or nearest emergency hospital. It is a front desk that books and answers logistics, never a clinician.
Yes. New-client calls are the ones you can least afford to miss, because a first-time pet owner who hits voicemail just dials the next clinic. The AI greets them, collects owner name, phone, email, species and breed, the pet's name, the reason for the visit, and whether they have prior records to transfer, then books the new-client exam and texts a confirmation plus your new-patient form link. Your team walks in to a complete intake instead of a callback list.
The AI answers 24/7 so no one reaches a dead line at 9 PM. For routine after-hours requests — booking, refills, hours, directions — it handles them and books for the next open slot. If a caller signals a possible emergency, the AI does not assess or advise; it immediately delivers your exact after-hours instructions: your emergency protocol message, your on-call number, or the name and number of the emergency hospital you refer to. You decide the script; the AI delivers it consistently every single time.
Yes, and this is where clinics feel relief fastest. Refill requests, "are you open Saturday," "how much is a wellness exam," "do you see exotics," "can I move my appointment" — these calls bury a front desk that's also checking in patients and calming a waiting room. The AI captures refill requests with pet and medication details and routes them to your team for approval, answers routine questions from your knowledge base, and reschedules appointments, so your staff can actually be present with the client and pet in front of them.
Yes. The AI books into the calendar your team already uses and we configure it around your appointment types — wellness exams, vaccine visits, sick visits, surgery consults, tech appointments, new-client exams — with the right durations and provider rules. Bookings, confirmations, and reminders flow through one system so your client service reps see every appointment in the place they already work, with no duplicate entry.
We typically have veterinary clinics live in days — every system is 100% custom-built for your practice. We train the AI on your services, your appointment types and durations, your service area, your hours, your pricing ranges, your after-hours and emergency protocol, and exactly where the line is on anything medical. You review and approve every word, then we go live. Most practice managers are surprised how natural it sounds on the first test call.
Pricing is custom based on your call and message volume, the channels you want covered (phone, website chat, text), and the size of your practice. A single-doctor clinic and a four-doctor animal hospital have very different needs, so we don't publish one-size-fits-all pricing. Book a free demo and we'll quote your build. Most clinics recover the cost from the new clients they were previously losing to voicemail.
Play a first-time pet owner calling to book — and watch the AI run intake, book the new-client exam, and politely redirect anything medical to the clinic. Live, in under a minute.
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Book a free 30-min call. We'll show you a live demo and quote your clinic's AI build.
Free. No credit card. No sales call.