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AI Automotive Answering Service

Phone rings. Your techs are under cars.

You're under a car and your phone rings. That call is a job going to the next company on Google.

Calls get answered. Both bays are full, your service writer is at the counter, and the phone won't stop. Stakd answers calls and texts, quotes by year, make, and model, and helps get the drop-off on your calendar — before that lead dials the shop down the street.

Call us at (801) 441-4315 · Book a free 15-minute strategy call

Built for auto repair. Custom-trained on your services and pricing.

The problem

A missed call is a car in someone else's bay.

When both bays are full and your writer is buried, the phone goes to voicemail. But nobody with a check-engine light waits — they hang up and call the next shop on the list. That brake job, that diagnostic, that whole repair order drives right past you. If you run a mobile detailing business, see the mobile detailing page.

The ticket

A missed call is a full brake job

82% call a competitor

82% of consumers say they'll call a competitor if you don't answer.

Source: CallRail, 2025.

First to answer

The shop that answers and quotes usually wins the repair order

Stakd can pick up the phone.

Sounds human. Gets the year, make, and model. Quotes the job. Books the drop-off. Even after you've closed the bay doors.

What it does

Built for a busy shop.

Answers the phone & text

Answers in seconds. Sounds like a real service writer. Gets the year, make, model, and the complaint — even while your whole crew is heads-down in the bays.

Quotes and notes the drop-off

Gives a ballpark on common jobs like a brake inspection, then helps get the drop-off on your calendar, sends a confirmation text, and notes the vehicle and symptom for the bay.

Catches missed calls

Any call you can't grab gets a text back that keeps the conversation alive — before the lead dials the shop down the street.

The math

What missed calls cost your shop

The call goes to someone else

You're on a job. If you don't pick up, that caller is already dialing the next company.

After hours is a dead line

Evenings, weekends, and holidays are when a lot of people finally have time to call. Voicemail doesn't get them on your calendar.

A ready lead goes cold

They reached out because they want it done. Waiting until you're free is long enough to lose them.

Results depend on your call volume, your prices, and your close rate. Run your numbers.

How we set it up

Three steps. We do all the work.

STEP 1

15-minute discovery call

We learn your services, your labor rates and price ranges, your service area, and how you like drop-offs scheduled.

STEP 2

We build your shop's AI

Custom-trained on YOUR shop. Plugged into your phone, texts, and shop-management calendar. Tested end-to-end.

STEP 3

Calls get answered

Calls picked up in seconds. Jobs quoted. Drop-offs on the calendar. While your techs stay under the cars.

Pricing

Every quote is custom. Here's why.

A one-bay shop fielding 60 calls a month needs a different setup than a six-bay shop running 400. We don't pretend otherwise.

Call volumeMore calls = bigger build.
ChannelsVoice, text, chat, Instagram — pick what fits.
IntegrationsTekmetric, Shop-Ware, Shopmonkey — we wire it in.
Build complexityYear/make/model quoting, multi-location, etc.
No contracts. Month to month.
Auto repair questions

Everything you need to know.

The AI can — in seconds. When your service writer is at the counter with a customer and your techs are buried under hoods, calls normally roll to voicemail or ring out. The AI can pick up in seconds, use a natural-sounding voice, ask for the year, make, and model, take down the problem, and book a drop-off.

Yes. We train the AI on your pricing logic, so it collects the year, make, model, and the symptom, then gives the caller an honest price range or a diagnostic-fee starting point — the same way your service writer would. For common jobs like a brake inspection or brake replacement, it can quote a ballpark on the spot and book the appointment before the caller shops anywhere else.

Both. A lot of younger customers and busy parents would rather text than call. The AI answers inbound texts, replies to your "Free brake inspection" ad leads, and texts back anyone whose call you miss, day or night. It carries the full conversation over SMS — asks about the vehicle and the complaint, and helps get the drop-off on your calendar — so a lead never sits unanswered.

Yes. We integrate with Tekmetric, Shop-Ware, Mitchell 1, Shopmonkey, AutoLeap, and most other shop-management systems. The AI can add the drop-off to the calendar in the system your service advisors already use, sends the customer a confirmation text, and notes the vehicle and complaint so the bay is ready when the car rolls in.

We typically have auto repair shops live in days — every system is 100% custom-built for your specific shop. We train the AI on your services, your labor rates and price ranges, your service area, your hours, and how you like drop-offs scheduled. You review and approve, then we flip the switch. Most owners are surprised at how natural it sounds on the first test call.

Then this matters even more. You're paying for every call and text that ad generates. If a lead calls while both your bays are full and gets voicemail, you paid for that lead and then lost it to the shop down the street. The AI can take the paid call and the text and note the vehicle.

It's all custom built, so our team will chat with you about that. Book a free 15-minute strategy call to talk it through. See what answering services cost.

See it on your business

Watch the AI work a real auto-repair lead

Call or text (801) 421-9841. Zoe asks your first name, then your business name and what you do, runs a quick pretend demo as your front desk, and tells you she's an AI assistant. Then she offers a 15-minute call with our team.

By texting (801) 421-9841 you agree to get replies from our AI demo assistant. Msg & data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms.

Try the auto-repair demo →

Related industries we serve

Same custom-built AI, tuned to how your trade actually books work.

Keep reading

Stop losing cars to voicemail

Don't lose another repair order.

Book a free 15-minute strategy call. We'll show you a live demo. It's all custom built, and our team will chat with you about it.

Free. No credit card.