A hired front desk covers scheduled hours. An AI receptionist from Stakd Systems is a custom AI voice and chat agent that answers calls and messages and books the job. It's all custom built, so our team will chat with you about that. Call (801) 441-4315.
A front desk employee is in the building for a shift. An AI receptionist is software that answers the phone, text, and web chat around the clock, including while that person is with someone else. It does not greet a walk-in or handle a conversation that needs a human in the room.
| Question | AI receptionist | Hired front desk |
|---|---|---|
| Who answers | A custom AI voice and chat agent trained on your business. | An employee you hire. |
| Hours | 24/7 for calls and messages. Booking windows are the hours you set. | The shift you schedule. |
| When they are with a customer | The next call is still answered. | The phone waits, or goes to voicemail, until they are free. |
| Booking | Writes the appointment to your calendar when that connection is set up. | Books when they are free and know the schedule. |
| On site | No. The agent is software, set up remotely. Utah-based, serving businesses nationwide. | Yes, if you hire someone to sit at the desk. |
| Price | It's all custom built, so our team will chat with you about that. | A wage, payroll taxes, and any benefits for the scheduled hours. There is no single national rate. |
The answering-service comparison already lives at AI receptionist vs an answering service. A longer cost article is AI vs hiring a receptionist. Pricing details are on AI receptionist pricing. The product page is the AI front desk.
Not always. A person at the desk can greet someone who walks in, handle a tense conversation, and do work that is not on the phone. An AI receptionist covers the calls and messages, including the ones that come in while that person is with a customer or off shift.
There is no single national price. You pay a wage, payroll taxes, and any benefits, for the hours that person is scheduled. It's all custom built, so our team will chat with you about that.
Yes, when it is connected to your calendar and trained on your services, service area, and hours. It offers the slots you allow. It does not invent availability.
Stakd Systems is Utah-based, serving businesses nationwide. Setup is remote. Call (801) 441-4315.
It's all custom built, so our team will chat with you about that.
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